Shipping policy
Shipping Policy
1. Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery times vary depending on your location and the shipping method selected:
- Standard Shipping: 3–7 business days
- Express Shipping: 1–3 business days
- International Shipping: 7–21 business days
Please note that delivery delays can occasionally occur due to unforeseen circumstances.
3. Shipping Locations
We currently ship to all counties . If your location is not listed, please contact us before placing an order.
4. Shipment Confirmation & Tracking
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number(s). Tracking information will be updated within 24–48 hours.
5. Customs, Duties & Taxes
We are not responsible for any customs fees, duties, or taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.
6. Lost or Damaged Packages
We are not liable for products lost or damaged during shipping. If your order arrives damaged, please contact the shipping carrier to file a claim. Be sure to save all packaging materials and damaged goods before filing a claim.
7. Incorrect Shipping Information
Please ensure that all shipping information is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
8. Returns & Exchanges
For information on returns and exchanges, please refer to our Return Policy.